After commissioning a system, ongoing support is also part of our tasks. When the system is handed over, of course, our clients always receive all the documentation and the staff is instructed in the operation of the system with training. Nevertheless, every now and then questions arise that we will be happy to answer after the handover. In addition, certain components are always subject to a certain amount of wear, so that we can also guarantee a reliable exchange and spare part delivery. We always try to keep maintenance costs and downtimes as low as possible.

 

The right one for all cases

Of course, we deliver reliably and worldwide for all systems and components designed by us spareand wear parts as part of our after-sales-service. In doing so, we ensure that economical and fast solutions are found that have as little impact as possible on the work flow in a plant. We supply spare parts for:

  • Machines
  • Conveyor technology
  • General cargo conveyor technology
  • Special constructions

Additional parts are adapted according to the system and manufactured and / or delivered according to the specifications and wishes of the client. To do this, of course, we need the relevant information and details for systems that were not manufactured by us. We are also happy to take on the engineering for a system expansion and prepare the necessary technical drawings and plans.

COMPETENT HELP IN AN EMERGENCY

Repair work on existing systems or components is always a question of time and money. That is why it is all about fast delivery of spare parts and competent and swift rectification of malfunctions. We take care of the fast and timely delivery of spare parts and ensure that they are professionally installed on site. In the event of malfunctions in the control, it is often also possible to provide faster help via remote maintenance.

ON-SITE PARTNER FOR FAST REACTIONS

With competent teams and partners worldwide, we can guarantee that, even in the event of a repair, the operability of the system and the plant can be restored quickly and downtimes are minimized. Of course, you can always contact us if there are any malfunctions and we will help you quickly and easily.

 

Our maintenance service ensures that the systems we make available run smoothly. In terms of maintenance, FHF HORSTMANN has a sophisticated management system to avoid short or long-term failures.

INSPECTIONS OF THE EQUIPMENT

FHF HORSTMANN offers a detailed inspection strategy to secure the plant processes. You will receive a security check according to BGV D17 on request with contractually fixed service intervals and response times.

Feel free to contact us if you have any questions

As part of our service offer, we are happy to pass on our know-how to you.

After installation, we train your staff to operate the system. We provide information about the process technology and safety aspects and thus ensure high performance.

PLANT ASSEMBLIES BY FHF HORSTMANN

The assembly of systems is a service area whose success depends on the know-how of the experts. Our highly qualified employees are familiar with the various techniques and materials. With our experience we can guarantee quality and safety.

HORSTMANN has years of experience in the development and assembly of systems. As different as the projects, requirements and environments of our customers are – qualified employees with excellent specialist knowledge develop the right technical and economic solution. In the field of conveyor technology, we have the knowledge and the necessary experience in assembly, commissioning and maintenance and we carry out basic and detailed planning.